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​​WORKSHOP

NEGOTIATION SKILLS

​LEARNING RESOURCES:​
LEARNER GUIDE

RECOMMENDED DURATION:
​2 D​AYS

DO YOU NEED TO NEGOTIATE WITH CUSTOMERS, STAFF OR MANAGEMENT ON A REGULAR BASIS? WHAT ABOUT WITH YOUR SPOUSE OR KIDS?

​The science of learning what works and what doesn’t

​The art of putting this into practice ​

​Being a good negotiator allows you to build, maintain, and improve relationships, with those around you. It also adds to the organisation’s bottom line. Negotiation should be approached not as a competition, but as a compromise in which everyone leaves satisfied. In learning negotiation you develop 4 key skills:

  • ​Principles - what you should and should not do
  • ​Practice - employing the principles
  • Feedback - did it work or didn’t it
  • Reflection -think about what to do next time

​What are some of the ​important negotiation skills, and do I have them?

​People negotiate every day. At work you may negotiate with employees about their salaries or holiday schedules, at home, over who has control of the remote. To be a successful negotiator you need:

CONFIDENCE: A GOOD NEGOTIATOR WON’T ALLOW THEMSELVES TO BE INTIMIDATED.
TO KNOW WHEN TO WALK AWAY AND BE WILLING TO DO SO.
BE OPEN, FAIR AND HONEST IN YOUR DEALINGS.
HAVE EXCELLENT PEOPLE SKILLS (IT’S NOT WHAT YOU SAY, IT’S HOW YOU SAY IT).
TO WANT TO BE SUCCESSFUL AND BUILD RESPECT.
TO BE EFFICIENT AND NOT SPEND TIME BARGAINING FOR SOMETHING THAT COULD BE SOLVED IN NO TIME AT ALL.
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​History is full of failed negotiations, but you can learn how to make yours successful. Good negotiation helps you build better relationships, deliver lasting quality solutions, and helps you avoid future problems and conflicts.

GET OUR FREE

​“7 steps of Win-Win Negotiation” INFORMATION GUIDE

​LEARNING MORE ABOUT HOW TO REACH FOR THE WIN

What you will learn

​Understand and practice using the techniques of negotiation skills, including the philosophy, planning and preparation, understanding limits and tactics, structuring a negotiation and negotiating behaviours, so that you are enabled to negotiate with greater confidence, skill and success.

WE WILL ENABLE YOU TO:

​Identify between the various kinds/purposes of negotiation

​Develop a sound grasp of the win-win philosophy in negotiations

​Learn and apply the four steps of Preparation Plan to practical examples 

​Execute strategy planning in a negotiation

Today's Learners become Tomorrow's Leaders

Let us help you get there

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