Service Level Management (Level 4)
Empower yourself with the knowledge and skills that will drive your organisation to comply with service levels as set out in the contact centre industry.
Cape Town Address:1st Floor, Nolands House River Park,
Liesbeek Parkway Mowbray,
Johannesburg Address:3rd – 4th Floor, Metropolitan Building,
108 Fox Street
To enhance your provision of entry level service within the contact centre industry.
NEED SOME HELP?