Coaching & Performance Management (Level 4)
Proper performance management and coaching processes can improve agents performance and retention.
Cape Town Address:1st Floor, Nolands House River Park,
Liesbeek Parkway Mowbray,
Johannesburg Address:3rd – 4th Floor, Metropolitan Building,
108 Fox Street
Enabling you to coach towards high performance is the main focus of this learning programme. To achieve this, coaching and performance management tools will be the key areas of focus.
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