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​​OC

​sales assistant

QUALIFICATION TYPE:
​​OCCUPATIONAL CERTIFICATE

RECOMMENDED DURATION:
​10 W​​EEKS

TOTAL CREDITS:
​54

​ARE YOU LOOKING TO RECRUIT SKILLED YOUNG PEOPLE WHO UNDERSTAND AND HAVE FIRST-HAND INSIGHT INTO THE WORLD OF RETAIL?  

​techniques to start your retail or wholesale journey

​Sales Assistant

Every ​journey starts with a dream. But what do you do after you dream? Where do you start? ​The obvious answer is at the beginning, by making sure you have all the knowledge and skills that ​success will require. If being a sales assistant if part of your dream, then you are at the right place. ​This programme will ​teach you ​the following and so much more:

  • Increase turnover and sales activity
  • Use the tools of trade which includes upselling, cross-selling and the sales cycle
  • Retain loyal customers
  • Provide superior customer service
  • Effectively handle and resolve customer concerns and complaints

​Are you looking at entering or progressing in the retail and wholesale industry?
​Not sure? Then answer these questions and decide for yourself.

DO YOU ENJOY THE FAST-MOVING PACE OF THE FMCG ENVIRONMENT?
ARE YOU AN EXTROVERT?
ARE YOU SERVICE-DRIVEN?
ARE YOUR SELF-MOTIVATED AND A QUICK THINKER?
DO YOU ENJOY SHARING YOUR KNOWLEDGE AND PROVIDING ADVICE?
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If you answered yes
​to either of these questions,
​then our Retail Workforce Readiness programme could be your solution.

GET OUR FREE

​“HOW TO DEAL WITH THE 5 COMMON TYPES OF RETAIL CUSTOMERS” GUIDE

​UNDERSTAND AND KNOW HOW TO APPROACH DIFFERENT TYPES OF CUSTOMERS

What you will learn

​The purpose of this qualification is to prepare learners to operate as a Retail Sales Advisor. A Retail Sales Advisor sells goods and services such as Fast Moving Consumer Goods (FMCG), clothing, furniture, and speciality merchandise in a retail or wholesale environment. 

WE WILL ENABLE YOU TO:

​​Attend to different types of customers and resolve queries

​Provide customer service and build customer relationships

​​Sell products in a full-service retail and wholesale sales environment

Today's Learners become Tomorrow's Leaders

Let us help you get there

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