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DEBT COLLECTION INTELLIGENCE

​LEARNING SOLUTION TYPE:
ACCREDITED LEARNING PROGRAMME​

RECOMMENDED DURATION:
​5 DAYS

TOTAL CREDITS:
​39

​DO YOU WANT TO LEARN THE BEST TECHNIQUES TO BE FIRM, EFFECTIVE AND PROFESSIONAL WHEN RECOVERING DEBT?

​Credit management doesn’t have to be a warzone

​Debt Collection Intelligence

​Collecting debt can be hard when using inadequate techniques, that’s why this workshop focuses on enabling and equipping you with the knowledge and tools you need to be successful, such as:

  • Understanding the roles and responsibilities of a Debt Collector
  • Identifying common mistakes that Debt Collection Agents make
  • Managing your own behaviours and understanding their impact
  • Applying Debt Collection Processes as required
  • Applying Debt Collectors Code of Conduct

​Are you passionate about ​learning more and mastering ​the art of debt recovery?

Not sure? Then answer these questions and decide for yourself.

DO YOU WANT TO LEARN HOW TO EFFECTIVELY NEGOTIATE PAYMENT TERMS AND RECOVERY OF DEBT
ARE YOU DESPERATE TO LEARN NEW WAYS TO AVOID CONFRONTATIONS?
ARE YOU SERIOUS ABOUT BEING PROFESSIONAL?
ARE YOU FINDING IT CHALLENGING TO BE ASSERTIVE YET TACTFUL?
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If you answered yes
to any​ one or more of these questions
​then this Debt Collection Intelligence Programme is your salvation and pathway to success.

GET OUR FREE

​DEBT COLLECTIONS CALL GUIDE

​4 STEPS TO EASE THE DEBT COLLECTION CALL

What you will learn

This programme enables you to recover debt in an ethical and efficient manner.

WE WILL ENABLE YOU TO:

Evaluate, profile, allocate, log and review accounts

Develop a plan of action to enhance the performance of a team

Plan debtor call and make contact with debtor

Handle objections and queries

Today's Learners become Tomorrow's Leaders

Let us help you get there

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