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​FETC

​Wholesale & Retail Management

QUALIFICATION TYPE:
​Further Education & Training Certificate


RECOMMENDED DURATION:
​9-12 M​ONTHS


TOTAL CREDITS:
​153


​HOW DO YOU MAKE A RETAIL OR WHOLESALE EXPERIENCE A GREAT ONE? DID YOU KNOW IT’S YOUR STAFF THAT REALLY MAKE THE DIFFERENCE?

​How do you get customers coming back?

​The simple answer

​Excellent service every time. Every retailer or wholesaler aims to meet strategic and operational objectives and maximise profits. This course will provide you with the basic practical skills to:

  • ​Plan and control budgets
  • ​Manage the supply chain
  • Communicate strategy
  • Supervise staff
  • Implement policies and procedures
  • Organise time and work of the team
  • Lead and motivate your team to be customer-focussed. 

​What does a ​retail manager do? Are you able to list all his or her responsibilities and ​perform ​them?

​Let’s see how your answers measure up.​

DID YOU SAY THAT THEY NEED TO SET DAILY OPERATIONAL OBJECTIVES AND TASKS FOR STAFF?
WAS DIRECTING AND CO-ORDINATION OF BUDGETS ON YOUR LIST?
HOW ABOUT THE TRAINING, SUPERVISION AND MOTIVATION OF STAFF?
IS THE PLANNING OF SALES AND PROMOTIONS MENTIONED?
AND BEING INNOVATIVE AS A MANAGER AND LEADER, AND IN FINDING NEW STRATEGIES TO FOLLOW?
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i​f you are slapping yourself on the forehead right now, saying “why didn’t I think of that?”
​then it might be because you need this course.

This qualification focuses on four key learning programmes to enable you to holistically fulfil the key responsibilities of a manager in the Wholesale & Retail industry.


GET OUR FREE

​“16 RETAILING QUOTES TO INSPIRE YOU TO RUN A BETTER RETAIL BUSINESS” VIDEO

​QUOTES FROM LEADING RETAILERS TO GET YOU THINKING

What you will learn

​​Upon achieving this qualification, you will be able to develop plans to achieve defined objectives. Organise resources in accordance with the developed plan and monitor performance to ensure compliance to the plan. You will also be able to lead a team to work co-operatively to achieve objectives and make decisions based on a code of ethics.

WE WILL ENABLE YOU TO:

Today's Learners become Tomorrow's Leaders

Let us help you get there

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