Conferences

Multichannel Contact Centre Quality Assurance Summit 2018
presenter at the Multichannel Contact Centre Summit
Workforce 2030: How AI is disrupting the Contact Centre
The topic of AI elicits a potential fear response by most – especially those of us not verse in the[...]
Conference: Top Empowerment Conference
Conference: Top Empowerment Conference Omni a break-away session sponsor Annual event held by Top Empowerment which forms part of the TopCo Media[...]
Conference: Knowledge Resources – Call Centre Seminar
Conference: Knowledge Resources – Call Centre Seminar Presentation conducted by Lize Moldenhauer. The Call Centre Seminar is an annual event[...]
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