Top Empowerment Conference 2018
Omni a break-away session sponsor
Annual event held by Top Empowerment which forms part of the TopCo Media and Communications group. Bringing together industry, business/government, transformation experts and past Top Empowerment winners to share insights, challenges and opportunities relevant empowerment and skills development. Omni partnered with Top Empowerment in April this year and held a break-away session to discuss the developments around Artificial Intelligence and the associated impact on our human capital.
As leaders and HR professionals facilitating that change, it is imperative to adjust our leadership approach as our workplace, workspace and workforce, changes.
The Call Centre Seminar is an annual event hosted by Knowledge Resources. Omni was offered a speaking opportunity at the event held in Johannesburg (2018)
The aim of the summit to develop quality assurance approaches to optimize customer service, experience and satisfaction through multichannel contact centres.